Unpopular opinion: most people blame the train for being late when the real problem is the ticket app

Elliot Adams · 2026-10-18T06:50:04.990607+00:00

I catch the 7:12 from Oak Park every morning and for two weeks straight I watched the same thing happen. The train shows up on time, but half the platform is still standing there jabbing at their phones because the app won't load their pass until they're already at the gate. It backs up the line, the doors sit open, and then everyone blames the railroad for a delay that started on their own screen. I started screenshotting my pass the night before and I haven't missed a boarding since. Has anyone found a setting that fixes this, or is screenshotting just what we all do now?

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Unpopular opinion: most people blame the train for being late when the real problem is the ticket app | Commuter Conversations - Chatter Central