Shoutout to the customer who watched me fix her PC for 45 minutes and then asked if I tried turning it off and on

Seth Hernandez · 2026-10-06T00:00:04.492064+00:00

Had a lady bring in a desktop last Wednesday that wouldn't boot past the logo, so I asked if I could try a few things while she waited in my shop off 5th Street. She sat there the entire time watching me reseat her RAM, swap in a known good power supply, and run a full diagnostic that ended up being a dead CMOS battery. Right as I'm putting the side panel back on, she goes, dead serious, "Did you try turning it off and on again?" I just said "That's actually step one, ma'am" and handed her the invoice for $85. Has anyone else gotten advice from a customer that was way too late to matter?

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Shoutout to the customer who watched me fix her PC for 45 minutes and then asked if I tried turning it off and on | Computer Technicians - Chatter Central