Overheard a cashier say something that stuck with me all week

I was at the gas station on Tuesday, just getting coffee and a lottery ticket like always, and the cashier was talking to another customer about how people never look up from their phones when they pay. She said, "I've been working this register for 5 years and I can count on one hand the people who actually said hi back." That hit me weird because I know I'm guilty of it too. Ever since then, I've been making a point to actually look at the person ringing me up, whether it's at the grocery store or the drive-thru. It takes like two seconds, but I wonder how many of us walk around treating workers like they're just part of the machine. Has anyone else ever had a tiny comment like that totally flip how they act in public?

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grace_gonzalez4610d ago

Do you think most folks don't even realize they're doing it, or is it more like they just don't care? I had the same wake up call a few years back when a barista remembered my order but I couldn't remember her name at all. That one stung. It makes me wonder if we're all so deep in our own heads that we forget the person in front of us is a whole human with a life too. Has that ever happened to you, where you realized you knew more about someone's job than about them?