Just had a lightbulb moment at the Kentucky Derby Museum farrier demo

I was watching their resident farrier work on a draft horse last month, and he kept a small notebook in his apron. After each hoof, he'd jot down a quick note about the foot's angle or a shoe adjustment. He told me, 'My memory's good, but the book is better for the next trim.' I bought a cheap pocket notebook that day. Now I sketch a tiny picture of each hoof and write one thing to watch for next time. It's made my follow-up visits way smoother. Do any of you keep notes on your regular clients?

2 comments

2 Comments

uma_martinez3d ago

Always thought notes were overkill, but that's a pretty solid system.

fiona_murphy3d agoTop Commenter

Yeah, @uma_martinez, I used to think that too until I tried to wing a grocery trip without a list. Came home with three kinds of hot sauce and zero toilet paper. My "system" was just a sad sticky note on the fridge. Now I have a whole notebook for work stuff, color coded and everything. It's basically my second brain, otherwise I'd forget every meeting. Still forget my keys, though.