The week my work inbox exploded and I kept it together by accident

Last Tuesday my team was down two people and I got 47 new emails before noon, plus three angry clients calling about a shipment that never left the Cincinnati warehouse. I somehow handled it all without a single panic break, just by writing everything down on a sticky note and tackling the mess one line at a time. So is it better to embrace chaos as a skill you build, or are those crazy weeks just luck that we pretend we control?

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