Overheard a lady at Target say her cashier was 'too slow' and I wanted to scream

I work at a grocery store in Austin and last week I was stocking cans near register 4 when this woman started huffing at the cashier because she was bagging her eggs carefully. She literally said 'come on, I got places to be' and rolled her eyes. The cashier was this older lady named Carol who always takes time to make sure glass jars don't clank together. I felt so bad I almost went over and offered to help bag myself. It got me thinking about how people treat service workers like they're robots or something. Have any of you ever stepped in when a customer was being rude to a coworker? How do you handle it without making things worse?

2 comments

2 Comments

elliotm7011d ago

Did Carol ever call her out or just take it quietly?

scott.drew11d ago

Yeah "just take it quietly" pretty much sums it up from what I remember. I think Carol was the type to let things slide until she couldn't anymore, then she'd just disappear from the situation instead of making a scene.